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OBSERVING MOVEMENT IN AU BON PAIN

 

OBSERVING MOVEMENT IN AU BON PAIN

Improving a Campus Favorite

Service Design / Design Research - Individual work completed in the course Environments Studio I.

Au Bon Pain, the on-campus restaurant and bakery, is a favorite among CMU students. However, long wait times, extraneous lines, and a confusing layout create much frustration among patrons. To improve the food buying experience, I studied how customers currently use the space and proposed an alternative layout that optimized for existing movement patterns.

Process to come.  

 

Maayan Albert © 2018 | maayan.albert1@gmail.com